🛡️ Safe Gaming Commitment

super365 Responsible Gaming — Your protection is our priority

Enjoy entertainment within your limits. super365 is committed to giving you a safe, healthy, and enjoyable gaming experience — for those aged 21 and above.

What is Responsible Gaming and why does it matter?

Online gaming and betting are a form of entertainment — but they stay enjoyable only when you remain in control. At super365 we believe that responsible gaming is not just a rule, it is an attitude — one that helps every player manage their time and money mindfully.

We have built tools and measures into our platform so that you can always keep control of your gaming in your own hands. From setting deposit limits to self-exclusion — every feature is designed for you.

super365 is for those aged 21 and above only. Registration and gaming by minors is strictly prohibited. Age is verified at the time of registration, and additional identity documents may be requested in cases of doubt.

Our Protection Tools

super365 provides these tools free of charge to keep you safe.

Deposit Limit

Restrict your deposit amount

Set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set it takes effect immediately, and increasing a limit requires a 24-hour waiting period.

Time Limit

Control your playing time

Decide in advance how long you will play each day or each week. Once the set time has passed, the system will automatically log you out.

Time-Out

Take a short-term break

Temporarily close your account for 7 days, 14 days, or 30 days. During the break, login and deposits are completely disabled.

Self-Exclusion

Long-term exclusion

You can close your account for 6 months, 1 year, or permanently. Reactivating an account after self-exclusion follows a strict verification process.

Activity Report

View your gaming history

How long you played, how much you deposited, how much you lost — all information is easily available in your account. Regular reviews help build healthy gaming habits.

Support

24/7 Bengali assistance

If you have any concerns about gaming, speak with us directly in Bengali via live chat. Our trained team will help you make the right decisions.

Recognise the signs of problematic gaming

There is a difference between recreational gaming and problematic gaming. If any of the following signs appear, take a break immediately and seek help:

Feeling the urge to play more to recover money you have lost.

Hiding your gaming from family or friends.

Using household money or savings to play.

Being unable to stop playing, with sleep or work being disrupted.

Turning to gaming to cope with stress, anxiety, or depression.

If these signs appear, it is not a weakness — seeking help at the right time is the wise thing to do.

Build healthy gaming habits

A few simple rules are enough for responsible gaming:

  • Set a budget before you play and never go beyond that limit.
  • See gaming as entertainment, not as a source of income.
  • Set a time limit before each gaming session.
  • Never play under the influence of alcohol or drugs.
  • Take regular breaks and spend time with family and friends.
  • Accept a loss when it happens — avoid trying to come back the next day to chase it.
  • Set deposit limits and time limits on your super365 account.
  • If it feels more like pressure than enjoyment, take a break right away.

How to use the protection tools

Activate safety settings on your account in just a few easy steps.

Log in

Log in to your super365 account and click the profile icon at the top right.

Open Settings

Go to the "Responsible Gaming" menu — you will find all the tools in one place.

Set your limits

Set deposit limits, time limits, or a time-out as you prefer. Changes take effect immediately.

Get help

If you have any issues, talk to us in Bengali via 24/7 live chat. We are always ready.

Protection for minors

super365 is strictly for those aged 21 and above only. We are firmly committed to keeping minors away from gaming.

Advice for parents

If you have children or young people at home, use parental control software on your devices. Never share your login details.

Age verification process

Age is verified at the time of registration and, where necessary, afterwards as well, using a national identity card or passport. Providing false information will result in account closure.

Need help? We are here

Contact us directly for gaming concerns

If you have any questions or concerns about responsible gaming, speak with our specialist team. We will help you without judgment, in Bengali, and in complete confidence.

Trained support team
always ready

Questions about responsible gaming

Find answers to common questions all in one place.

Lowering a limit takes effect immediately. However, a request to increase a limit takes effect after 24 hours — this delay is intentional, so decisions are not made on impulse.

For a temporary time-out, the account is reactivated automatically once the set period ends. To reactivate an account after a long-term or permanent self-exclusion, a strict verification process must be followed, and no request will be accepted before the designated period has passed.

Log in to your super365 account and go to the "Transaction History" or "Game History" section to find detailed information on all deposits, withdrawals, playing time, and results. Review this information regularly.

No. super365 is for those aged 21 and above only. Not just those under 18 — even those aged 18 to 20 are not permitted to register or play on this platform. Providing false information during age verification will result in permanent account closure.

Chat with our team in Bengali via super365's 24/7 live chat or email us at [email protected]. Our team will assist you confidentially and, if needed, point you toward professional support.

A time-out is a short-term break — typically 7 to 30 days. It is like a small pause. Self-exclusion is a long-term or permanent decision where the account is fully deactivated. If you feel gaming is getting out of control, self-exclusion is the right step.

Play responsibly, enjoy with pleasure

Entertainment at super365 means fun within limits. Use the right tools, stick to your budget, and enjoy safe gaming.